Background to case study: You are a graduate accountant working for Bentley Hutchins and

Associates a public accounting firm situated at 999995 George Street, Sydney. The Manager,

of your firm, Peter Mitcham has asked you to follow up on an email sent by a client, namely;

  1. Craig Crafters, the managing director of Crafters Ltd – his email has raised a number of

issues regarding his company, and your manager would like you to research the issues and

draft a response in the form of a letter

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